Privacy Policy

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Our Privacy Policy

Summary

We take your privacy very seriously here at Property Repair Systems and maintaining the trust and confidence of our customers is paramount. We are not in the business of selling, renting or sharing data with any other companies or organisations, and in this policy we have done our best to explain how we collect, store, use and protect your personal data and the strict conditions under which data may be shared, when we are legally obliged to do so..

We do not pass on any customer information to Third Parties, other than those listed below. The information from the systems provided by Third Parties is used for customer analysis purposes only and is not sold or passed on to other organisations.

You can be confident that you will not receive promotions or advertising from other Companies if you use our ordering system.

You can personally verify this Policy by contacting: David Moore, Managing Partner on 01626 872 886.


What Are Cookies

As is common practice with almost all Websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored. However this may downgrade or 'break' certain elements of the sites functionality.

For more general information regarding cookies, please read "What Are Cookies" at:

https://www.cookieconsent.com/what-are-cookies

Information regarding cookies from this Cookies Policy are taken from "The Privacy Policy Generator" at:

https://www.generateprivacypolicy.com

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other Websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies. This Cookies Policy was created with the help of the Cookies Policy Generator from CookiePolicyGenerator.com, available at:

https://www.cookiepolicygenerator.com/cookie-policy-generator

The Cookies We Set

Site preferences cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site

Google Analytics - one of the most widespread and trusted analytics solution on the web is used for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page:

https://analytics.google.com/analytics/academy/course/6


Stat Counter - a third party analytics site is used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. For more information on our Stat Counter cookies, see the official Stat Counter page.

https://statcounter.com/features/


As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ

https://support.google.com/adsense/answer/3394713?hl=en-GB

1Shopping Cart - some of our sales are handled initially through a Third Party Shopping Cart and this facility may use some tracking cookies to produce sales statistics for us. You can review these at:

https://www.1shoppingcart.com/legal/privacy-policy

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:


Privacy Policy in full

When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This policy statement is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving our service. We will not use or share your information with anyone except as described in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template https://www.privacypolicytemplate.net and the Privacy Policy Generator available at https://www.generateprivacypolicy.com

Information Collection and Use

We collect personal data about you when you:

1. Purchase or make payments for any of our products or services
2. Contact us through our Website;
3. Contact us by letter, e-mail or telephone;

The personal data collected in the above manner may include:
A. full name;
B. postal address;
C. e-mail address;
D. telephone number;
E. payment details

There may be instances where you provide us with information which is classified as "special categories of personal data", (an example would be where you provide us with special instructions regarding delivery of your product because you have a disability). We will only process such data for the purpose of providing the Products (e.g. effecting delivery) and in accordance with the requirements of the EU General Data Protection Regulation 2016/679 (GDPR). You can choose whether or not to provide us with any special categories of personal data.

If you provide us with personal data relating to another person when you order a product, you confirm that you have the permission of that other person to share their personal data with us.

We may monitor and record communications with you (such as telephone conversations and e-mails) in order to maintain customer service standards, assist staff training and fraud prevention/compliance activities.

For a better experience while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you in order to process your inquiry and order.

Data Retention

We will not store your personal data longer than is necessary or legally required to do so by HMRC. This is currently 7 years from the date of the last transaction. After this period personal data will be deleted. We will do our best to ensure that your data is always up to date and may contact you from time to time to check this.

Log Data

We want to inform you that whenever you visit our Site, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. These statistics help us to advertise at the right time and in the right locations.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these "cookies" to collection information and to improve our service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service.

For more general information on cookies, please read "What Are Cookies" at https://www.cookieconsent.com/what-are-cookies

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service
To provide the Service on our behalf
To perform Service-related services
To assist us in analyzing how our Service is used

These third parties have access to your Personal Information. This is simply to enable them to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, which is why we are striving to use commercially acceptable means to protect you. But remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these Websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us on 01626 872 886 or via E Mail at: help@propertyrepairsystems.co.uk


Correspondence Address

Property Repair Systems care of:

H S Hire, Broadmeadow Industrial Estate,

Teignmouth, Devon TQ14 9AE

 


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Site written by: David Moore

David Moore, B.A. (Hons.), C.T.I.S., C.R.D.S. Technical Author

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